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ISO 9001 - Clark State Community College
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  Lesli Beavers, Director Workforce Training
  Clark State Community College, Ohio




Clark State Community College has four campuses and serves Clark, Champaign, Greene, and Logan Counties in Ohio. The main campus is in Springfield, Ohio in Clark County with additional campuses located in Springfield, Beavercreek (Green County), and Bellefontaine (Logan County) Ohio. Clark State’s Workforce Development department has developed a way to make ISO certification more affordable for area businesses. The International Organization for Standardization (ISO) sets the standards worldwide for quality management systems. With over one million organizations certified across the globe, ISO 9001 is one of the most used management systems in the world. Suppliers to most original equipment manufacturers (OEM) must have this certification to do business. With recent revisions to the standards, all businesses are required to transition their ISO 9001 system by September 2018, creating an urgent need. Many other organizations require contractors to have this certification; important to Clark State Community College’s service region, this includes the United States Air Force and the U.S. Department of Defense. Clark State’s campus in Beavercreek is located just one mile from the Wright Patterson Air Force Base, Ohio’s largest single-site employer, which utilizes contractors for a variety of work.

Businesses can benefit immensely from receiving contracts from these large organizations; however, the ISO 9001 certification can be cost-prohibitive, preventing many small businesses from getting the certification and resulting in lost opportunities for major contracts. The typical process for certification includes hiring a contractor to come to the business over the course of several months to learn about the processes and procedures and educate the company about the ISO standards and how to meet them. After this, the company must pass a 3rd party audit receive certification. Overall, the process can cost a small business $30,000 or more, and the support and training are a large part of that cost.

Clark State Workforce Development has found a way to flip the process and reduce the cost. By providing the training in a classroom and in an online course setting, businesses are still able to learn best practices for meeting ISO standards without having to pay for several months with a consultant. This reduces the training cost down to just $9,000 per business. This low price has made it so much more affordable for a business to get certified that attendees have come from as far as Alabama to participate, resulting in Clark State continuing to transition the training into an online format to reach a broader audience.

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